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Terms of Service

Privacy Policy:

 

Website Hosting and Development Terms of Service

These Terms of Service ("Terms") outline the rules for using website hosting and development services provided by SDSX, LLC ("SDSX", "we", or "us"), based in Royse City, Texas. By subscribing and paying through Stripe, you ("Client" or "you") agree to these Terms. These Terms apply to your use of our services for an initial 12-month period, followed by a month-to-month subscription.

1. Services Provided

For the Basic $50/month plan, SDSX provides:

  • Website Hosting: Safe and reliable hosting on servers managed by Hostinger, using cPanel.
  • Initial Domain Migration: Moving your domain to our system at the start of your subscription, with SDSX covering most migration costs.
  • Website Creation: Building or updating your website based on your content or preferences, including basic website functions, basic forms that send submissions to an email address you provide, and an internal blog or a link to a blog you provide. The average cost for a website rework is approximately $1,400, but we waive this for the flat monthly fee.
  • Admin Access: Giving you control to update your website and domain via cPanel.
  • Updates: Up to 3 hours of website changes per month (unused hours don’t carry over).
  • Additional Features: Features like forms that automatically send to text or integrate with your preferred CRM via REST API are not included in the Basic plan. These require opting in for extra charges, arranged through communication with SDSX and updated in Stripe.

2. Subscription Term and Cancellation

  • Term: Your subscription starts when you sign up and lasts 12 months. After 12 months, it continues month-to-month, and you may continue with SDSX or choose other services.
  • Cancellation:
    • During the first 12 months, only SDSX can end the subscription early, or you can end it if we fail to provide the services listed in Section 1.
    • After 12 months, you or SDSX can end the subscription with 30 days’ written notice.
    • We can end the subscription immediately at any time if you don’t pay or violate these Terms.
  • Note: We assume you’ll stay at least one additional year after the initial 12 months to help offset the $1,400 website rework cost we cover upfront. However, you can end the subscription after 12 months, and we accept this risk.

3. Payment

  • Monthly Fee: You pay the flat fee set in your Stripe subscription plan (currently $50/month for the Basic plan, subject to change per Stripe settings).
  • Due Date: Payments are due based on your subscription start date and when Stripe processes the charge.
  • Late Fees: Late payments may incur extra fees, as noted in your plan.
  • Payment Method: Paid via Stripe, using your chosen method.

4. Your Responsibilities

You agree to:

  • Provide needed materials (like content or images).
  • Ensure your content is legal and doesn’t violate others’ rights.
  • Follow our usage rules.
  • Respond quickly to our requests.

5. Our Responsibilities

We will:

  • Keep your website and domain running smoothly via cPanel.
  • Answer your questions and support requests promptly.
  • Protect your private information.

6. Ending the Subscription

When your subscription ends, we will:

  • Facilitate moving your domain away from our servers on our end only. You or your software engineer are responsible for setting up the domain at the new host.
  • Provide only the files you shared with us (e.g., content or images). We don’t have access to root website files, as these are managed by Hostinger and are their intellectual property.
  • Not cover any costs or issues from moving your domain or rebuilding your site.

7. Ownership

  • You own the content you provide to us.
  • SDSX and Hostinger own the code, designs, and other intellectual property created for your website, except your original content.

8. Liability

We’re not responsible for losses like profits or data. Our liability is limited to what you paid us in the last 12 months.

9. Governing Law

These Terms follow Texas state laws.

10. Entire Agreement

These Terms are the full agreement between you and SDSX, replacing any prior discussions.

11. Changes

We may update these Terms by posting a new version. Continued use of our services means you accept the updated Terms.

12. Invalid Terms

If part of these Terms isn’t valid, the rest still applies.

13. Notices

Notices must be in writing, sent by email, certified mail, or delivered in person to the contact info you provide or our designated email.

14. Agreement

By subscribing and paying through Stripe, you confirm you’ve read, understood, and agree to these Terms.

Company Policies

Opt-In SMS / RCS Messaging:

 

Effective Date: January 1st, 2025

To Opt-In to Communicate with us via RCS / SMS please text us at 1 (469) 653 - 3310 with the words "START" and we will be able to communicate with you via SMS / RCS. 

Privacy Policy:

 

Effective Date: January 1st, 2025

At SDSX, LLC ("we," "us," or "the Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sdsx.io (the "Website") or interact with our services, including scalable software solutions, system design, automation workflows, and team training. By using the Website or our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

  • Personal Information: When you contact us via our message form, we collect details such as your name, company name, email address, and any other information you voluntarily provide.
  • Usage Data: We use cookies and similar technologies to automatically collect information about your interaction with the Website, including your IP address, browser type, device information, pages visited, time spent on pages, and referral sources. This helps us analyze website traffic and optimize user experience.
  • Cookies: We use cookies to track website traffic, improve functionality, and personalize content. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy (if separate).

We do not collect sensitive personal data unless explicitly provided by you for service purposes.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide information about our scalability-focused solutions, cloud-based databases, automation, and team development services.
  • Improve and optimize the Website and our services.
  • Analyze trends and usage to enhance scalability, flexibility, and cost-efficiency in our solutions.
  • Comply with legal obligations.

We do not share your information with third parties except:

  • With service providers (e.g., analytics tools or cloud partners) who assist in delivering our services, bound by confidentiality.
  • If required by law or to protect our rights.

3. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt out of cookies or marketing communications.
  • For EU/UK residents, additional rights under GDPR, such as data portability.

5. Children's Privacy

Our Website and services are not intended for individuals under 18. We do not knowingly collect data from children.

6. Changes to This Policy

We may update this policy. Changes will be posted on the Website with the updated effective date.

7. Contact Us

For questions, email us at enoch@sdsx.io or use the contact form on the Website.

Copyright © 2025 SDSX, LLC - All Rights Reserved.

Return Policy:

 

Effective Date: January 1st, 2025

At SDSX, LLC, we strive to deliver high-quality, scalable IT solutions, including custom cloud databases-based databases, automation workflows, and team training programs. As our offerings are primarily digital services and consulting, this Return Policy outlines our Refund Policy for any applicable cases. Physical products are not currently offered, but if introduced, this policy will be updated accordingly.

1. Eligibility for Refunds

  • Services: Refunds may be considered for pre-paid consulting, training, or development services if: 
    • The service has not commenced (e.g., no initial consultation or work started).
    • There is a material failure on our part to deliver as per the agreed scope.
    • Cancellation is requested before project start, subject to review.
  • Digital Products: If we offer downloadable content or tools in the future, refunds are generally not provided once accessed, unless defective.
  • Non-Refundable Items: Custom work, ongoing subscriptions, or expenses incurred (e.g., third-party cloud costs) are non-refundable.

2. How to Request a Return/Refund

  • Contact us within [7-14 days] of payment or service start via the message form on sdsx.io or enoch@sdsx.io.
  • Provide order details, reason for request, and proof.
  • We will process requests within 14 business days. Approved refunds will be issued to the original payment method.

3. Exceptions

No refunds for:

  • Services partially or fully.
  • Changes in your business requirements after work begins.
  • Training sessions attended.

4. Changes to This Policy

We may update this policy as our services evolve.

5. Contact Us

For inquiries, use the contact form on the Website.

Copyright © 2025 SDSX, LLC - All Rights Reserved.

Terms and Conditions:

 

Effective Date: January 1st, 2025

These Terms and Conditions ("Terms") govern your access to and use of the SDSX, LLC website at sdsx.io (the "Website") and any services provided by SDSX, LLC ("we," "us," or "the Company"), including scalable system design, cloud-based databases, automation workflows, and team development & training. By accessing the Website or engaging our services, you agree to these Terms.

1. Use of the Website

  • You may use the Website for lawful purposes only.
  • You must not: (a) copy or scrape content without permission; (b) introduce viruses or interfere with functionality; (c) use for commercial solicitation without consent.
  • We reserve the right to terminate access for violations.

2. Services

  • Our services are tailored to business scalability, focusing on long-term viability, flexibility.
  • Service agreements will be provided separately for custom projects, including payment terms, scope, and intellectual property (IP: IP developed for you remains yours; pre-existing tools remain ours).
  • We invest in your team's growth through training and documentation.

3. Intellectual Property

All Website content (text, logos) is owned by SDSX, LLC or licensors. You may not reproduce without written consent.

4. Disclaimer and Limitation of Liability

  • The Website and services are provided "as is." We disclaim warranties to the extent permitted by law.
  • We are not liable for indirect damages, losses, or data loss arising from use.
  • Liability capped at amounts paid for services.

5. Governing Law

These Terms are governed by the laws of [insert jurisdiction, e.g., the State of [State], United States], without regard to conflicts of laws.

6. Changes to Terms

We may update Terms; continued use constitutes acceptance.

7. Contact Us

Send messages via the Website form for questions.

Copyright © 2025 SDSX, LLC - All Rights Reserved.

CONTACT US

Questions or Comments?

We know that our clients have unique needs. Send us a message, and we will get back to you soon.



CONTACT INFO

Copyright © 2025 SDSX - All Rights Reserved.

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